Policies and Procedures

At Touch of Healing Academy, we are committed to providing high-quality continuing education and professional development for massage therapists and healing arts practitioners.

The following policies are designed to ensure clarity, fairness, and a positive learning environment for all participants.

Policies & Procedures

Registration & Tuition

Full payment is required at the time of registration to secure your place in any class, workshop, or retreat.

Enrollment is confirmed once payment has been successfully processed and you receive a confirmation email.

Touch of Healing Academy reserves the right to limit enrollment to maintain a high-quality learning experience.

Payment Methods

We accept the following forms of payment:

• Major Credit Cards
• PayPal
• Venmo
• Klarna
• AfterPay

Payment plan options may be available at checkout for select programs.

Monthly Payment Plans

If you enroll in a monthly payment plan, you agree to complete all scheduled payments until the program is paid in full.

Failure to complete payments may result in:

• Suspension from the program
• Withholding of CE certificates
• Ineligibility for future programs

Cancellation & Refund Policies

Because our classes involve venue contracts, instructor scheduling, and limited seating, the following cancellation policies apply.

Webinars

All webinar payments are non-refundable.

If you are unable to attend a webinar, you may attend the next available webinar on the same topic if offered.

One-Day Workshops

If a workshop or event explicitly states “No Refunds”, then no refunds will be issued.

Otherwise:

• Cancellations made 4 weeks or more before the start date
Full refund minus a $100 administrative fee

• Cancellations made within 4 weeks of the start date

No refunds will be issued due to contractual obligations with venues and instructors.

Multi-Day Classes & Workshops

• Cancellations made 6 weeks or more before the start date
Full refund minus a $200 administrative fee

• Cancellations made within 6 weeks of the start date
No refunds will be issued.

Once a program begins, no refunds, credits, transfers, or make-up sessions will be provided for missed classes, early withdrawal, or failure to attend.

Registration Transfers

If a participant cannot attend a scheduled course, they may request to transfer their registration to a future class of the same topic if space is available.

Transfer requests must be submitted at least 7 days before the class start date.

Registration transfers are permitted one time only.

Retreat Policies

Refund and cancellation policies for retreats will be clearly stated in the retreat registration information prior to enrollment.

Event Cancellations by Touch of Healing Academy

In the rare event that Touch of Healing Academy must cancel a workshop, retreat, or event due to insufficient enrollment or unforeseen circumstances:

Participants will be notified immediately.

All registration payments will be refunded in full.

Touch of Healing Academy is not responsible for reimbursing travel expenses such as flights, hotels, or transportation.

Participants are strongly encouraged to purchase travel insurance when making travel arrangements.

Application, Registration & Approval Process

Certain programs may require an application process to ensure participants are a good fit for the training.

All registrations are subject to review and approval by Touch of Healing Academy.

If your application is accepted, you will receive a confirmation email.

If your application is not accepted, your payment will be refunded in full.

Touch of Healing Academy reserves the right to decline any applicant at its discretion.

Student Conduct & Professional Environment

Touch of Healing Academy is committed to maintaining a respectful and professional learning environment.

Participants may be removed from a class or event without refund if they:

• Disrupt the learning environment
• Harass or behave inappropriately toward instructors or other students
• Violate professional or ethical boundaries
• Attend under the influence of drugs or alcohol

Touch of Healing Academy reserves the right to dismiss any participant whose behavior interferes with the safety or experience of others.

Physical Participation & Liability

Hands-on bodywork training involves physical participation.

By enrolling in a course, participants acknowledge that:

• They are voluntarily participating in physical activities related to massage training
• They are responsible for informing instructors of any injuries, medical conditions, or physical limitations

Touch of Healing Academy and its instructors are not liable for injuries that may occur during participation in classes, workshops, or events.

Participants assume full responsibility for their physical participation.

Continuing Education Credits

Touch of Healing Academy offers continuing education programs designed for licensed massage therapists.

Each state has its own licensing board and CE requirements.

Although NCBTMB-approved courses are widely accepted, some states have specific requirements that may differ.

Participants are responsible for verifying CE requirements with their individual state licensing board prior to enrolling.

To receive CE credit, participants must:

• Attend the full duration of the course
• Participate in required practical components
• Complete any required evaluations

Partial attendance may result in no CE credit being awarded.

Media & Photography

Touch of Healing Academy may photograph or record portions of classes, workshops, or events for educational and promotional purposes.

By attending a program, participants grant permission for their image or likeness to be used in:

• Marketing materials
• Social media
• Website content
• Educational promotions

Participants who prefer not to appear in photos must notify the instructor before the class begins.

Scholarships

Touch of Healing Academy aims to award 1–2 scholarships (full or partial) for select programs when possible.

Scholarships may be awarded to applicants who:

• Demonstrate financial need
• Actively contribute to their communities through the healing arts

Scholarship availability depends on:

• The number of applications received
• The number of open spots in a program

How to Apply

To apply for a scholarship, please email:

[email protected]

Include the following:

• Your name, address, and phone number
• A brief introduction about yourself
• A short explanation of your financial need
• A statement (150 words or less) on why you wish to participate in the program
• A description of your past or future contributions to the community
• Your website (if applicable)